How can you build a PA performance dashboard for a mission?

Ignore data sources; rely on impressions.

Define KPIs, gather data from media, social, and internal sources, visualize trends, and deliver executive summaries with actionable insights.

Building a PA performance dashboard centers on tying everything to measurable outcomes and turning data into clear, actionable guidance. The best approach starts with defining KPIs that reflect the mission—things like media reach, share of voice, sentiment, message penetration, audience engagement, and responsiveness—then gathering data from diverse sources such as media coverage, social channels, and internal inputs like surveys and operations metrics. By visualizing trends over time and against targets, you can spot patterns, gaps, and opportunities quickly. Finishing with executive summaries that translate those visuals into concise insights and recommended actions helps decision-makers act fast and stay aligned with objectives. Relying on impressions alone misses depth and reliability, and a dashboard without metrics provides no real measure of progress. Tracking only financial metrics ignores the public-facing outcomes PA aims to influence, limiting usefulness in guiding strategy.

Create a dashboard with no metrics.

Only track financial metrics.

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